At CIO Edge Melbourne this August, I'll be sharing how Services Australia is approaching one of our biggest challenges: building a technology foundation that can support intelligent, AI-driven service layers without compromising the stability that Medicare, Centrelink, Child Support and myGov depend on every day.
I'll cover modular modernisation over disruptive rewrites, GenAI moving from pilots into development, operations and cyber resilience, and an operating model built for an agentic AI era.
Looking forward to comparing notes with peers who are working through the same scale of complexity.
Few organisations operate technology at the scale of Services Australia. Centrelink, Medicare, Child Support and myGov run continuously, under constant scrutiny, for millions of Australians.
At CIO Edge Melbourne, Charles McHardie AM, CDIO at Services Australia, will share how he's architecting a 10-year technology strategy that supports intelligent service layers without compromising core stability, and what it takes to apply GenAI at scale across development, operations and cyber resilience.
A rare opportunity to hear directly from someone leading transformation at national scale.
At CIO Edge Melbourne this August, I'll be joining a session on one of the questions I think about most: is the real barrier to scaling AI in healthcare technical complexity, or is it broken workflows?
We'll dig into moving from personal productivity tools to true agentic workflows, why data hygiene belongs on the board agenda rather than the back office, and what it actually takes to prove long-term financial ROI rather than generic "hours saved" claims.
Always valuable to compare notes with peers working through the same questions across other sectors.
Is the real barrier to AI at scale technical complexity, or broken workflows?
At CIO Edge Melbourne, Assoc Prof Lynden Roberts, Chief Medical Information Officer at Monash Health, joins a panel tackling exactly that question: the shift from personal productivity tools to true agentic workflows, why data hygiene belongs on the board agenda, and how to prove financial ROI beyond "hours saved."
A grounded, cross-sector conversation on what it takes to make AI-driven operating models actually work.
At CIO Edge Melbourne this August, I'll be part of a session digging into a question every organisation talks around but rarely answers honestly: is the real constraint on AI adoption technical, or is it the workflows and culture sitting underneath?
We'll explore the shift from individual productivity gains to genuinely redesigned operating models, and how to engineer a culture that actually adopts the workflows we're redesigning.
Looking forward to a direct conversation with peers who are navigating the same trade-offs.
As AI-driven operating models take shape, how do you engineer a culture that actually wants to adopt the workflows you're redesigning?
At CIO Edge Melbourne, Simon Moorfield, Group Executive, Customer and Technology at Transurban, joins a session exploring the transition from personal productivity tools to true agentic workflows, and how to reframe data hygiene as a board-level priority rather than an IT cost line.
A direct look at what it takes to move from pilots to proof.
At CIO Edge Melbourne this August, I'll be sitting down with Dayle Stevens OAM for a fireside chat on something I think gets far less attention than it should: most organisations are upgrading their tech stack faster than their people stack.
We'll talk about the mindsets, rituals, and leadership habits that determine whether change actually sticks, why transformation efforts stall, and how to design organisations where humans and machines compound each other's impact rather than just coexist. Less about tools, more about traction.
Looking forward to a properly honest conversation with this room.
As AI accelerates enterprise ambition, many organisations are upgrading their tech stack faster than their people stack.
At CIO Edge Melbourne, Dom Price, Work Futurist at Be Luminous and former Atlassian executive, sits down with Dayle Stevens OAM for a fireside chat on why transformation efforts stall, and how to fix them. The conversation explores the often-overlooked "human operating system": the habits and rituals that determine whether change sticks, and how to balance velocity with sustainability.
Less about tools, more about traction. A session for leaders who know the future of work isn't just built, it's behaved.
At CIO Edge Melbourne this August, I'll be joining Dom Price for a fireside chat on the "human operating system": the mindsets, behaviours and leadership habits that determine whether organisational change actually sticks.
Every transformation initiative I've been part of eventually comes down to the same question: are the people and the culture ready for what the technology can now do? We'll talk about how organisations avoid cultural debt while moving fast.
A discussion for anyone who's felt the gap between what the roadmap says and what the organisation can actually absorb.
What happens when an organisation's tech stack moves faster than its people can absorb?
At CIO Edge Melbourne, Dayle Stevens OAM, Data and AI Executive at Telstra, joins Dom Price for a fireside chat on the "human operating system": the behaviours, rituals and leadership habits that determine whether transformation sticks, and how to balance velocity with sustainability without racking up cultural debt.
A grounded conversation for leaders navigating the gap between ambition and capacity.
At CIO Edge Melbourne this August, I'll be hosting a town hall with technology leaders whose organisations run the systems behind roughly 30% of A/NZ's GDP.
We'll explore the four-stage enterprise AI maturity model, what's actually working with autonomous agents today, and I'll share a preview of upcoming MIT CISR research on integrating and leading AI-powered collaborators. Looking forward to the kind of peer brainstorming that only happens in a room like this.
The CIOs in this room lead technology for organisations responsible for roughly 30% of A/NZ's GDP. What's on their minds shapes the next year of enterprise strategy across the region.
At CIO Edge Melbourne, Dr Peter Weill, Chairman of CISR at MIT and ADAPT Advisor, hosts a town hall on where organisations sit against the four-stage enterprise AI maturity model, what's working with autonomous agents today, and a first look at upcoming MIT CISR research on leading AI-powered collaborators.
A rare combination of global research and local peer insight in one session.
[DRAFT PLACEHOLDER] At CIO Edge Melbourne this August, I'll be joining Australia's most senior technology leaders for two days of peer dialogue and expert sessions on [SESSION TOPIC].
Looking forward to sharing perspective on [KEY THEME] and comparing notes with peers working through the same challenges across A/NZ.
[DRAFT PLACEHOLDER] At CIO Edge Melbourne, Sarv Girn joins the 2026 agenda to share insight on [SESSION TOPIC].
[ONE LINE ON WHY THIS MATTERS TO THE AUDIENCE].